We’re here to help!
Whether you’re an international buyer, distributor, or retailer looking for bulk orders, our team is ready to guide you through every step — from product selection to export documentation.
FAQs
Frequently Asked Question
Still Have Other Questions?
Reach out to us today for custom quotations, catalog requests, or partnership opportunities.
Your next shipment of quality bags starts here.
- General FAQ
What types of bags do you offer?
We design and manufacture a wide range of bags, including school bags, travel bags, kids’ bags, lunch bags, and multipurpose utility bags. Each collection is thoughtfully crafted to combine durability, comfort, and style, ensuring that every bag meets daily needs with long-lasting quality.
Are your bags made with waterproof materials?
Yes, most of our bags are made from water-resistant fabrics that help protect your belongings during light rain or accidental spills. While they’re not fully waterproof, they offer reliable everyday protection against moisture and dust.
Can I customize the bag design or color?
We do offer customization options for bulk and corporate orders. Clients can choose preferred colors, patterns, and even add their brand logos. For individual customization, please reach out to our support team for available options.
Are your bags suitable for children?
Absolutely! We have a dedicated range of kids’ school bags designed with lightweight materials, soft padded straps, and fun prints. Each bag ensures comfort, safety, and durability for everyday school use.
Do your bags come with a warranty?
Yes, our products come with a limited warranty covering manufacturing defects such as faulty stitching or zippers. This warranty reflects our commitment to quality and customer satisfaction.
- Product Care
How do I clean my bag?
We recommend hand washing your bag using mild soap and lukewarm water. Avoid using bleach, harsh detergents, or machine washing, as they can affect fabric strength and color. Air dry your bag away from direct sunlight to maintain its finish.
How can I keep my bag looking new?
Store your bag in a cool, dry place when not in use. Avoid overloading it and clean off any stains immediately. Regular care helps maintain the shape, color, and strength of your bag for years of use.
Are the zippers and straps durable?
Yes, we use premium-grade zippers and reinforced straps to ensure long-lasting durability. Every component is tested for performance and wear resistance before being used in production.
Will washing affect the print or pattern?
No, our bags are made with high-quality color-fast fabrics that retain their design and vibrancy even after multiple washes—just make sure to use gentle cleaning methods.
Can I use my bag for multiple purposes?
Definitely! Our multipurpose utility bags are designed for versatility—perfect for school, travel, work, gym, or casual outings. The designs blend functionality and fashion effortlessly.
- Export & Delivery
Which countries do you export to?
We export our products to multiple countries across Asia, the Middle East, Africa, and Europe. Our team continuously expands our network to reach new international partners and distributors.
How is packaging handled for exports?
Each product is securely packed using high-quality, moisture-resistant materials. We ensure that all shipments meet international packaging standards to prevent any damage during transit.
What are your export lead times?
Typical production and export lead times range between 30 to 45 days, depending on order volume and customization requirements. For ready stock, dispatch can be arranged sooner.
Do you assist with export documentation?
Yes, we provide complete export documentation support, including invoices, packing lists, HS codes, certificates of origin, and any additional compliance papers required by the destination country.
What shipping options are available for exports?
We ship through both sea and air freight, depending on order size and urgency. Our logistics partners ensure timely and reliable delivery worldwide, with full shipment tracking and coordination support.
